FAQs

As of early May, there's no mask requirement at the festival, nor a need to show proof of COVID-19 vaccination. However, we will monitor the situation and continue to work closely with health experts and follow local guidelines.

For any ticketing issues, address changes or ticket upgrades, please email FrontGate Tickets at order-support@frontgatetickets.com Please include in your email: the name of your event and city in the subject line, your 8-digit Order ID, the last 4 digits of the card used to purchase, the telephone number listed on your order and a brief summary of how we can assist you.

Reach out to wcsmokeout@leye.com for all other questions

Do not purchase tickets from third party sites as they are not authorized sellers and we can not guarantee the legitimacy of tickets. To be safe, purchase through our website.

VIP
-Elevated and Covered Viewing Area
-Complimentary mobile charging stations
-Official Windy City Smokeout Welcome gift
-Air conditioned bathrooms
-Access to private cash bars

SUPER VIP
-Deluxe Climate Controlled Upper Deck and Private Viewing Areas
-Complimentary mobile charging stations
-Personal Concierge Services
-Exclusive Windy City Smokeout Welcome gift
-VIP parking access with golf cart service to and from festival grounds
-Air conditioned bathrooms
-Complimentary top shelf beer/wine/cocktails
-Curated lunch and dinner service in private dining areas

Tickets cover admission to the festival, any food/drink is an additional cost. Vendors sell main items for around $9-$20 and side items for around $7.

Children 10 and under will be admitted at no charge (excluding VIP area). Any guest accompanying a child in the VIP section must purchase a ticket for that child.

All group inquiries are handled by our Special Events Team. Send a note to wcsparties@leye.com!

No, we do not.

You can find the full schedule under our

Bands page.

Gates open at 2pm on Thursday and Friday, and 1pm on Saturday and Sunday.

We have an ADA accessible entrance and viewing section, as well as restrooms.

Yes, all service animals are allowed to be on festival grounds.

All ages are welcome at the festival. Children 10 and under will be admitted at no charge (Excluding VIP area. Any guest accompanying a child in the VIP section must purchase a VIP ticket for that child). Strollers are welcome.