To our Smokeout family & friends,
We are truly sorry to announce that Windy City Smokeout will not take place this year due to COVID-19. We love nothing more than enjoying a weekend of country music & BBQ with you, but the health and safety of you, our beloved artists, pitmasters & employees has always been our top priority. While this decision wasn’t easy, it is necessary to keep everyone safe.
We’re optimistic we can all get together again next summer. If the public health situation allows, we will hold the festival on July 9-11, 2021. Our buddies Darius Rucker, Dierks Bentley & Jon Pardi will return as our festival headliners. That’s right; same parking lot, same party.
If you hang onto your 2020 festival ticket(s) for Windy City Smokeout in 2021, you will be rewarded with a food & beverage credit. GA ticket holders will get a $10 per day credit for single day and 3-day tickets. VIP ticket holders will get a $30 per day credit for single day tickets and a $100 credit on 3-day tickets.For each ticket you keep, we will make a donation to Feed Chicago, an organization that is dedicated to resorting restaurants and service workers to provide delicious food, packaged safely and delivered with care, to heroes on the frontline as well as individuals and communities that are suffering from food insecurity throughout Chicago. It also guarantees that you are locked in with the lowest ticket pricing for next year’s festival. If you would prefer a refund, full refunds will be issued and processed in as little as 30 days. You have until June 17, 2020 to request your refund. Visit https://www.windycitysmokeout.com/ for information and steps on how to let us know if you would like to keep your tickets or request a full refund.
Thank you for your continued support. Keep following along on @windycitysmokeout so we can bring you the best in country music & BBQ virtually until we can all be together again.
Stay safe. Be well. Take care of each other. We can’t wait to see you all soon.
TO LET US KNOW IF YOU ARE KEEPING YOUR TICKETS OR REQUESTING A FULL REFUND, PLEASE VISIT OUR TICKETING SITE LINKED BELOW AND FOLLOW THE BELOW STEPS.
1- Visit https://windycitysmokeout.frontgatetickets.com/ and log into your Front Gate Tickets account
2- Select order history under the “Your Account” tab on the top navigation bar
3- Select “View Order Detail” on the order number you with to have refunded
4- Click the “Request Refund” OR “Postpone Order” button on the top of your order details.
**If you change your mind and wish to still attend the festival, log back into your account and hit the now available “cancel request” button. Once the request period closes, you will no longer be able to change the status of your refund request.
Randy Rogers Band
Cody Canada & The Departed