THE OFFICIAL APP
Download the Windy City Smokeout app to receive exclusive push notification offers, load your cashless wristband, check the weekend lineup and more!
United Center Parking Lot C. 1901 West Madison St. Chicago, IL 60612
*PLEASE MAKE NOTE OF STREET CLOSURES. MADISON STREET WILL BE CLOSED FROM DAMEN TO PAULINA. THERE IS NO PEDESTRIAN ENTRANCE ON DAMEN. THE FESTIVAL ENTRANCE IS AT PAULINA & MADISON. WOOD STREET WILL BE CLOSED FOR VEHICULAR TRAFFIC FROM MADISON TO WARREN BUT PEDESTRIANS CAN ACCESS THE ENTRANCE GATES THROUGH WOOD. WARREN WILL BE CLOSED FROM DAMEN TO WOOD. THERE IS NO PEDESTRIAN ACCESS TO WARREN AT DAMEN OR WOOD.
Friday – Gates open at 2pm
Saturday – Gates open at 12pm
Sunday – Gates open at 12pm
Box Office Location: The United Center at Madison & Wood
Box Office Hours:
Friday, July 12th – 12:30pm-9pm
Saturday, July 13th – 11am-9pm
Sunday, July 14th – 11am-9pm
Monday, July 8th from 5:30pm – 7:30pm at Federales. Located at 180 North Morgan Street.
Tuesday, July 9th from 5:30pm – 7:30pm at West End. Located at 1326 West Madison Street.
Wednesday, July 10th from 5:30pm – 7:30pm at WhirlyBall (with live music). Located at 1825 West Webster Avenue.
Thursday, July 11th from 11:00am – 7:00pm at Bub City River North. Located at 435 North Clark Street.
Re-entry is allowed. All wristbands are non-transferable.
For any ticketing issues, address changes or ticket upgrades, please call 888.512.SHOW (7469) or visit http://support.frontgatetickets.com/
For questions about registering for Smokeout Cashless, please reach out to email@example.com.
Please reach out to firstname.lastname@example.org for all other questions!
The Windy City Smokeout is a completely cashless event. You will be able to load credit card information on wristbands or use credit cards. You can load cash onto your wristband here.
All wristbands will be shipped to the address provided in the weeks leading up to Windy City Smokeout. Tracking will be sent to you once your package has shipped. Please stay tuned to Windy City Smokeout social media regarding the status of your wristbands. If you do not receive your wristbands by the time you are headed to the event, please visit http://support.frontgatetickets.com/
Register your wristbands here! For questions about registering for Smokeout Cashless, please reach out to email@example.com.
Simply register for Smokeout Cashless to make payments at food and beverage vendors, merch and other locations around the park without having to carry around your credit or debit cards. Please note, Discover is not accepted.
If you forgot to set up cashless options, click here.
Over 15 live music performances
Access to BBQ from 20 of the world’s best pitmasters
Bars and concessions throughout the festival grounds with cashless availability
Children 10 & under allowed in free
Commemorative cashless wristband
In and out privileges
Access to elevated stage VIP areas with great views
Dedicated festival entrance line
On site concierge
Full bar available for purchase
Access to all general admission areas
In the event of a medical emergency, security issue or lost child please text (847) 260-9992.
The lost and found is located at the Will Call.
Guests and their belongings are subject to search upon entry or re-entry. You can help keep the lines moving quickly by leaving large bags at home.
Bag Check: The United Center will be opening the bag check trailer in Lot J for the event days.
Professional cameras or GoPro’s.
Weapons of Any Kind, including Fireworks or Explosives of Any Kind
Illegal or Illicit Substances of Any Kind
Windy City Smokeout prohibits all backpacks and hard-sided bags, along with any other bags (including briefcases, luggage, purses and diaper bags) that are larger than 14”x14”x6” in size. Single-compartment drawstring bags and fashion backpack purses will be permitted. Please note that all approved bags are subject to inspection upon entry.
Glass Containers and Metal Aerosol Cans, including Sunscreen in Aerosol Cans
Outside Food or Drinks (Free water will be available)
Skateboards, Scooters or Personal Motorized Vehicles
Bicycles Inside Festival Grounds
Carts, Tents & Chairs of Any Kind
Pets (except Service Dogs)
No Unauthorized/Unlicensed Vendors Allowed. No Unauthorized Solicitations, Handbills, Sampling, Give-Aways, etc.
Get to and from the festival with Uber, the Official Ride of the Windy City Smokeout. With convenient pick-up and drop-off locations located near the festival gates at Madison and Wood. Get home safe, leave the driving to Uber!
The festival is family-friendly. All ages welcome.
Children 10 and under will be admitted at no charge (excluding VIP area).
Any guest accompanying a child in the VIP section must purchase a VIP ticket for that child.
Strollers are welcome.
Enter the United Center at Gate 2 or 3. There will be private rooms available across from section 115 on the Concourse Level.